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Recognition


Over the last two decades, Five Points Hospitality Inc. has earned top recognition from independent industry sources as well as the prestigious Franchisors, with which we work exclusively. Our Franchisor’s awards include

  •  Opening Hotel of the Year
  •  Top Guest Score
  •  Chairman’s Award (1999 & 2000)
  •  Quality Performer Status
  •  Top Ten Hotel of Region
  •  Excellent Overall Customer Satisfaction as determined by the brand
  •  Quality Excellence Awards
  •  Best Staff Overall
  •  Best Overall service as determined by the brand
  •  Best Maintenance and Upkeep
  •  Highest RevPar Index as determined by Smith Travel Research
  •  Exceptionally high Overall GSTS Scores as determined by IHG
  •  Most Responsive to Guest Needs
  •  Renovation of the Year Finalized (2004)


Everything Five Points Hospitality Inc. does is geared towards maintaining the highest possible level of associate and guest satisfaction.